Personal & Interpersonal Development Programs For Your Business Need.

Modules-8 hrs/16hrs

Personal Development

Personality Development

Aspects of one’s personality-Inner and Outer,Understanding Self, Visioning for self,Goal Setting,Communication, Managing Time and prioritization,Grooming and Etiquette.

 

Assertiveness

What is Assertiveness, Passive, Aggressive and Assertive Behavior, Transnational Analysis,Dealing With Non-Assertive Behaviors, Assertiveness Techniques.

 

Anger Management

Defining Anger And Aggression,Developing Resilience,Dealing With Aggression.

Stress Management

What Is Stress,Common Causes Of Stress, Nature Of Stress,3 Stages Of Stress, Key Ways to Manage Stress,    communication, Assertiveness,Time Management, Relaxation Techniques,Gratitude.

Emotional Intelligence

5 Dimensions of Trait EI Model, Empathy, Social Skills, Managing Emotions,

Personal Excellence 

Understanding Personal Excellence, Benefits Of Personal Excellence, Identifying Individual Blocks To Personal Excellence, Developing Attitude For Excellence, Communication Skills Managing Time And Setting Priorities,Evolving A Personal Vision For Your Life.

Personal skill for Mind

Mindfulness,Positive Thinking,Self Esteem,Self Dialogue,Importance Of Mindset,Memory Skill,Status anxiety,Creative Thinking.

Time & Life Management 

Basic Concepts Of Time Management, Self Mastery,Goal Setting, Tools And Techniques for Managing Time, Organizing and Planning For Results, Art Of Delegating Effectively.

Creativity & Innovation

Introduction to Creativity, Principles of Creativity, Process of Creativity, Creativity Techniques

Personal Branding

Recognizing Personal Style,Understand What Branding Really Is And It’s Importance,Realize The Image They Project To Others, Identify Their Branding and Conflict Style,Be Handling Their EQ Skills.

 

Strategic Thinking

Mind Mapping ,Importance of relaxed thinking ,Coherence of thoughts, Positive thinking, Situation analysis, Risk taking ability,

Strategic Planning

Mission & Purpose of Planning ,Innovative Perspective of planning , Steps in Planning , Coordination of long & short Range plans , Evaluation & choice of Strategy 

Inter Personal Development

Communication Skill

Basics Of Communication, Barriers to Communication, Verbal And Non Verbal Communication, Active Listening, Assertiveness,Giving And Receiving Feed Back, Speaking Effectively.

Interpersonal Skill

Need and Benefits Of Good Interpersonal Skills, Framework Of Interpersonal Skills,Self Assessment, Attitude Require For Good Interpersonal Skills, Trust,Openness,Communication, Interpersonal Problem Solving.

Negotiation Skill

Assertive Communication,Negotiation Tools,Positional Bargaining

Business Communication

Attitude In Communication,Verbal and Non verbal Communication,Listening Skill, Meeting Etiquette,Effective Presentation,Written Communication Skill, Managing Stress.

Advance Business Communication

Business Communication,Interpersonal Skill,Emotion Control

Presentation Skill

 

Effective Communication,Structure Of Presentation,Influencing Skill

Interviewing Skill

 

Interviewing:An Introduction,Self Assessment,Prearranging For Interviewing, Interview Structure And Interviewing Techniques,Assessing Candidates Fairly and Objectively,Interview Practice,Video Based Learning With Feedback.

Conflict Management

 

Understanding Conflicts, Concept and sources of conflict, Role of “Self & Perceptions In Conflict, collaboration, communication, conflict handling styles,Dealing With Difficult People,Personal Commitments.

Problem Solving & Decision Making

Critical Thinking, Problem Analysis and Decision Making Techniques

Team Building

 

Laying And Foundation For Super Teams, Benefits of Team Work, Understanding Task and Process Focus In Teams, Attitude That Build Team Work, Trust As A Foundation For Team Work, Team Communication, Listening And Assertiveness,Giving And Receiving Feedback, Handling Conflicts.

 

Employee Performance Review

Overview Of The PMS Process, Importance Of The Year end Appraisal Process,How To Do A PRD-Step By Step,Giving And Receiving Feedback,Identifying Strength And Development Gaps

Customer Service Excellence Skill

Understanding Customer Centricity, Identifying pain areas, External Customers Vs. Internal Customers, Attitudes for Customer Centricity (Understanding customer needs through deep listening, Importance of timely service, closing the loop, customer care, sensitivity & appropriate responsiveness, etc.)

Skills  To Enhance Customer Centricity,Creating Service Experiences, and Delivering Exceptional Value, Handing Difficult Clients / Hostile Situations